Frequently asked questions

How to buy in

Follow the following steps:

  1. Select the products you like and add them to the shopping basket. You have to select the size and the quantity of pairs you like. Remember you can modify the order at any point before the confirmation.
  2. If you already have an account in our system, log in to process the order. If you are new in our website you have two options. Create yourself an account with us to manage the order or buy as a guest.
  3. Accept the terms and conditions and process the payment with a safe server with a credit or debit Card (Visa, MasterCard or Maestro) or Paypal.
  4. Once accepted your order, you’ll receive an e-mail with a confirmation of it.

Can I ask for a delivery address different than the blling one?

Of course yes, in the shopping process you can choose the address of delivery.

Which payment methods are accepted?

Credit and Debit Cards (Visa, Mastercard or Maestro) and Paypal are our payment methods.

Is it safe to use the credit card to pay in

Of course yes. We’re engaged with the security of your details and we use safe servers and security SSL certificate.

Your personal information have the best security measures to guarantee the confidentiality of all the transactions.

What do I have to do to get the shipment for free?

Every order for 2 or more pairs will have the shipment for free. You’ll see that in the shopping process where your delivery cost will appear as 0€ when having 2 or more pairs.

What to do if I want to cancel/return an order?

You’ll see all the procedure in the General Terms.

Remember that our Customer Service can help you with all you may need. The e-mail is: and the telephone number: +34 972 244 157